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Legacy technologies and the adoption of anew technology

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What is the best possible way to deal with people who have vested interest in legacy technologies to resist the adoption of any new technology?

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People Skills

Legacy Technologies

New Technologies

Hassan Qudrat-Ullah
59 months ago

7 answers

People with vested interest would be required to be reasoned with numbers. A fair comparison between the existing legacy systems and the new technologies, in the form of efficiencies in manpower hours, optimization of cost and profit maximization can reveal the advantages of the new systems over the legacy systems. And this will justify the choice of the new systems over the legacy systems. However, cost of implementation making a real impact on return on investment is an important factor that the new technology should be delivering, among other factors, when being considered.

Pramela Nair Panthallor - PhD
59 months ago

Thank your for this perspective, Dr. Pramela. In your view, how can the cost of implementation be reduced? - Hassan 59 months ago

Implementation costs vary based on requirements but in general, it can be kept on check by monitoring factors like: selection of vendor (RFQ or previous vendors), decision on implementation in phases or enterprise-wide, h/w and s/w implementation cost (based on one-time/annual/bi-annual, etc.), maintenance and training strategy you will decide post implementation (inhouse or vendor-driven), etc. - Pramela Nair 58 months ago

The existing employees who have been using the legacy systems are people with experience who can get opportunities in other companies. For the organization to retain skilled employees, arranging a good training before the implementation of the new system would be a great solution. - Pramela Nair 58 months ago

Hassan Qudrat-Ullah and Dr. Pramela Nair Panthallor, I agree that training is must but question is how to reduce the cost. To be emplyee engagment at the earlier stage of new intervetion is critical. - Ali 58 months ago

Agreed Ali Qudrat, Employee engagement and trainging are critical factors in the trsition period. People feel insecure and create rumors of different kinds if left alone. Active engagement with a clear goal-oriented program of training and incentives will work. - Tahir 57 months ago

Hassan Qudrat-Ullah, Dr. Pramela Nair Panthallor, and Tahir Iqbal, this is not a new issue. Firms have been facing this issue since the advent of computers. Now with fast-paced technological innovations, it has become difficult for firms to catch up. First they need new systems else they are out of business. Then to bring people on board is even a bigger issue. But we know incentives and training are the tool - Ali 57 months ago

Experienced people with high stakes in the legacy systems will not necessarily create an obstruction for the new system. If a firm has an active training program, these experienced folks with ongoing advanced training about the new technology will be an assett., not the liability.

Ali Qudrat
58 months ago

Well said,, Ali Qudrat, Vic Clesceri, Hassan Qudrat-Ullah, in fact this is not the first time we are witnessing such a change. Any change does require active engagement with employees and sound training and incentives for them. - Wasim 57 months ago

In my experience, it takes a good effort, incentives, and leadership to bring the experinced people at par for the new system. There is no quick fix here.

Bo Chen
58 months ago

I agree. There is no short cut to actual training of folks for the new system. Often companies do not spend on this required training assuming that experience folks will make it, regardless. This is hardly true an assumption. - Imane 58 months ago

In my view it is a tough nut to crack. However, if counpanies are willing to spend and train then, there should be some chnaces of success.

Wasim Safdar
58 months ago

I agree, more investments are needed for training of experienced folks. - Wasim 58 months ago

Change is hard anyway but changing the behavior of people with a vested interest is even harder. Unless, ample incentives and training and surety of ongoing job are given, the new initiative would most likely backfire. - Ali 58 months ago

I have experience with public organizations. It is really hard to bring any change, this being new technology has to be done very carefully. Management should take active role in selling this new technology to the exiting people who have spent years on the exiting systems. It should be made clear, that everyone will be trained to the new system and be given enough time to adjust.

Imane B
58 months ago

The biggest incentive to move from legacy technologies into current (and my organization is doing this now, for this reason) is that legacy technologies become increasingly difficult to support over time and become obsolete. Parts become unavailable other than on secondary markets. You don't want to be in the position of purchasing spares on Ebay. Additionally, new software versions, operating systems in particular, will cease being backwards compatible with no drivers available for your application. In the end this presents an unacceptable risk to the continuity of business over the long term.

Michael Meehan, CMRP, CRL, CMM
57 months ago

1-Motovate them and ensure their job security.

2-Provide financial incentives.

3-Train and retrain on an ongoing basis.

4- Create a sense of pwnership of the new technology.

5- Repeat or adjust 1 to 4 above as needed.

Tahir Iqbal
57 months ago

Tahir Iqbal agreed. However, to motivate people is really hard. Unless, top management takes the responsibility and takes initiatives to get these people motivated, it is tough a call by any standard. - Ali 57 months ago

Ali Qudrat, I agree that it takes good leadership and appropriate incentives to motivate employees. Intrinsic motivation is powerful but is rare to see. I appreciate Hassan Qudrat-Ullah for asking this very relevant and timely question.. - Bo 57 months ago

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Legacy technologies and the adoption of anew technology

What is the best possible way to deal with people who have vested interest in legacy technologies to resist the adoption of any new technology?

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