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PANEL

Driving Business Through CX

As companies look to find new ways to increase business growth and increase the retention of existing clients, they are beginning to focus on the customer experience as the key driver to improve client relationships. We want to explore the opportunities and challenges organizations are facing to develop best practices to transform and evolve their businesses to the next level.

This is a unique opportunity for passionate, expert professionals to join 20+ panelists to advance the thinking in this field. This engagement is moderated by an expert Facilitator and is open asynchronously, around-the-clock for your convenience.

Every two weeks, the facilitator will introduce a new subtopic – each theme exploring a new facet related to how customer experience is driving businesses into the future.

Participation is exclusive, 100% online, and at your own convenience:
- One month participation (option to continue)
- 30-60 minutes per week (minimum)

Activities include:
1. Explore a variety of themes
2. Map the competitive landscape (i.e. emerging trends, disruptive tech, etc.)
3. React to the latest media/reports in this space
4. One-to-one engagement with other panelists

peopleExpert participation

- Heads of CX
- VPs of Sales
- Director of Customer Success
- Growth Managers

Brian Chosse

Participant

Christine Hade

Participant

Dawn Hought

Participant

Patty Soltis

Participant

Michael Phelan

Participant

Ricardo A. Rodil

Participant

Mary Wirtz Cooper

Participant

Sanjay Naik

Participant

Ron McNab

Participant

Mauro Oretti

Participant

Nathan Rizzut

Participant

Chet O. Akiri

Participant

Mark Brown

Participant

Tim Tejada

Participant

Alexander Mundor

Participant

Guillaume Jongle

Participant

Anna Boriss

Participant

Steve McClai

Participant

Leanne Nullme

Participant

Sumit Chandn

Participant

John Oleon

Participant

Kerry Graves

Participant

Paul Haloul

Participant

Subhash Sakori

Participant

Kerin Zuger

Participant

Tom McCull

Participant

Isabella Zaczek

Participant

Ziyad Mohame

Participant

Kieran Dowlin

Participant

Peter D'Agos

Participant

David Wolfe

Participant

Ray Walsh

Participant

Mark Ford

Participant

Christopher T. Chiles

Participant

Tyler Pham

Participant

Himanshu Bansal

Participant

Zain Akhtar

Participant

Shane Head

Participant

Vance Morris

Participant

Gilbert Bonsu

Participant

FINISH YOUR APPLICATION,

We ask for your phone number to share panel updates with you.

By finishing your application you are creating an account on Currnt and you can apply to other panels, follow topics and get fresh knowledge in your areas of interest.
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Engage with equal-caliber peers any time you want.

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Enhance your knowledge on this subject.

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Gain recognition as a thought-leader in your industry.

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Earn cashable rewards through points.

“I like that I can do this when I have time,
and there is no set schedule.”


Eric Allen, Senior Manager, Supply Chain at EY

“I find the topics engaging and I love the
flexibility of checking in and providing insights
at my convenience.”

Kimberly Underwood, Consultant at Underwood Consulting

“Great platform, great questions and topics.
The potential to earn a little more money for
participating is nice as well.”

Oren Birks, Sr. Director of IT at PBI-Gordon

“I really enjoy being on the panels, sharing
information and reading the perspective of the
other panelists. It is quite intriguing and most
all of the panelists are quite bright.”

Patty Soltis, CX Strategist at Kinetic Edge Consultants

“Very interactive, informative and without
any inherent bias. This is as good a collaborative
platform as you can get.”

Pinaki Banerjee, Program Director at ITC InfoTech

“It is a perfect platform not just to share
but to learn and stay updated.”


Armando Leyva, HR Director at 360º HC

FAQ
  • add remove What is Currnt?
    Currnt is a “Knowledge Networking” platform where companies and professionals come to stay relevant on the latest advances in their industries in the face of the increasing pace of change. Companies sponsor panels to learn about where markets are headed or how to leverage new capabilities. Professionals join to demonstrate and develop their passions with equal caliber peers in expert-only facilitated online engagements. On Currnt, we take our passions seriously and ourselves lightly. See our Community Guidelines, to learn more of the rules of the road, here are some highlights

    • Be yourself. The authenticity of Currnt begins with the passion of people.
    • Be respectful. This applies to every person, at all times.
    • Be inclusive. Tolerate, welcome, and consider diverse people and perspectives.
    • Build empathy and understanding. Engage in debates that are in good faith.
    • Foster meaningful and genuine connections. This is what Currnt is all about.
    • Do not plagiarize or fail to cite other’s ideas.
    • Don’t game the points by trying to coordinate intentional recognition.
  • add remove Why should I apply?
    Professionals join Currnt because they want to remain relevant on subjects they’re passionate about and subjects that are shaping the future of their industry. They also:

    • Engage and connect with equal caliber peers in their industry
    • Learn and enhance their knowledge
    • Get recognized and rewarded for providing their inputs and thought-leadership
    • Earn honorarium payments and/or recognition points that are redeemable for cash. Learn more here.
  • add remove Are there specific times I need to participate?
    There are no set times for calls or meetings. Participation is 100% online on the Currnt platform and engagement between the all expert panelists is asynchronous in written form. In a Sprint, expect to engage daily, however in a Stream, expect to engage a couple times a week or more as inspired.

  • add remove How do KnowledgeStreams and DesignSprints work?
    Streams are ongoing online engagements for exploration or working iteratively with a panel, and Sprints are on-demand engagement to get to actionable insights quickly. Both are facilitated and are always-on for participants to engage at-convenience. The conversations are segmented into Themes which are subtopics which are like chapters in a book. In a 4 Day Sprint, Themes are 24 hours, whereas a Theme in a Stream is every two week. Throughout the discussion, the facilitator highlights and categorizes the “key takeaways” to be voted and distilled into a summary report. It’s also common that other pieces of content (whitepapers, blogs, podcasts) are also prepared from the distilled insights.

  • add remove I’ve applied. Now what?
    Your application will be internally reviewed in the following 24-48hrs and screened for any conflict of interest, and general fit. Next your application will be shortlisted for the sponsor to accept, bookmark or reject. You will receive a notification each step of the way, but expect this may take a couple of days, or even weeks if the panel is new. Nevertheless, in addition to the notifications, you can always go back to the Apply page to view the status of your application.

  • add remove I’ve been selected. What am I expected to do when selected?
    Once you receive your Welcome Email, please RSVP by clicking the link in the notification. You can also gain access to the panel through your Canvas: just click ‘My Canvas’ at the top of the page. Finally, once you have RSVP’d by logging into the panel, there is often a Welcome Tab where you can introduce yourself to the other panelists. If it’s a new panel, the first Theme will launch in a few days, if it’s an ongoing panel just jump right in by reacting to the question or to what the other panelists had to say.

  • add remove If I have other questions or issues, what should I do?
    Please contact support to answer any other questions or troubleshoot any issues via email or chat.

Driving Business Through CX