RELEVANCE
RELATIONSHIPS
RECOGNITION
REWARDS

PANEL

The Future of AI in IT Service Management

We'll explore how current and emerging technologies will impact the future of IT service management, including AI/ML, Advanced Analytics, NLQ, Process Mining, Smart Recommendations, Continual Improvement, RPAs, Virtual Agents and beyond.

This is a unique opportunity for passionate, expert professionals to join 20+ panelists to advance the thinking in this field. This engagement is moderated by an expert Facilitator and is open asynchronously, around-the-clock for your convenience.

Every two weeks, the facilitator will introduce a new subtopic – each theme exploring a new facet related to the "Intelligent Apps" in IT Service Management.

Activities include:
1. Explore a variety of themes
2. Map the competitive landscape (i.e. emerging trends, disruptive tech, etc.)
3. React to the latest media/reports in this space
4. One-to-one engagement with other panelists

peopleExpert participation

- CIOs
- CTOs
- Heads of IT Service Management
- Enterprise Solutions
- Digital Transformation
- Infrastructure
- PMO

Applicants
Joel Jesels
GLOBAL FINANCE / OPERATIONS EXECUTIVE | MERGES BUSINESS AND FINANCIAL ACUMEN WITH TECHNOLOGY TO DRIVE BUSINESS RESULTS
I am the CFO of relayr, a leader in Industrial IoT. We are all about helping our customer stay relevant in digitizing their processes and providing them with the necessary data to achieve their goals. We do that with the usage of AI, machine learning and Process analytics.
Ashutosh Anand
Full Stack Developer
I have a diverse experience of working in various industries along with various roles. Each role has given me different flavor and a different perspective on the things I approach. I've successfully transitioned as an advocate in digital transformation within my organization. Currently, I'm heading the IT services unit of my new venture WinWithWeb Technologies LLP. I'm best at incorporating new technologies and I provide a perspective that equally complements the technology as well as the marketing.
Avis Bray
Leader in Data and Document Management
Bringing over 20 years of digital transformation experience both from the customer and vendor side - I will bring a unique perspective to this team. A customer centric approach is a must with an IT service management company or team. In digital transformation projects, I have continued leveraging new levels of AI over the years as it has evolved. I am passionate about creating efficiencies through the use of AI and accentuating human interaction versus replacing jobs.
Brig Serman
Strategic Alliance Builder - Global Talent Acquisition - Sales and Business Turnarounds
I have over 30 years of experience leading global technology sales organizations, focused on cutting edge and emerging technologies.
James Becker
Fire Chief at New Hope Eagle Fire Co
I deal with new technology in the fire and emergency services in my County and the Commonwealth. New technologies are the path of the future in the emergency services. I currently work with and deploy new technology in the field today.
+19

lockThis panel is now closed to new applicants.

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Engage with equal-caliber peers any time you want.

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Enhance your knowledge on this subject.

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Gain recognition as a thought-leader in your industry.

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Earn cashable rewards through points.

“I like that I can do this when I have time,
and there is no set schedule.”


Eric Allen, Senior Manager, Supply Chain at EY

“I find the topics engaging and I love the
flexibility of checking in and providing insights
at my convenience.”

Kimberly Underwood, Consultant at Underwood Consulting

“Great platform, great questions and topics.
The potential to earn a little more money for
participating is nice as well.”

Oren Birks, Sr. Director of IT at PBI-Gordon

“I really enjoy being on the panels, sharing
information and reading the perspective of the
other panelists. It is quite intriguing and most
all of the panelists are quite bright.”

Patty Soltis, CX Strategist at Kinetic Edge Consultants

“Very interactive, informative and without
any inherent bias. This is as good a collaborative
platform as you can get.”

Pinaki Banerjee, Program Director at ITC InfoTech

“It is a perfect platform not just to share
but to learn and stay updated.”


Armando Leyva, HR Director at 360º HC

FAQ
  • add remove What is Currnt?
    Currnt is a “Knowledge Networking” platform where companies and professionals come to stay relevant on the latest advances in their industries in the face of the increasing pace of change. Companies sponsor panels to learn about where markets are headed or how to leverage new capabilities. Professionals join to demonstrate and develop their passions with equal caliber peers in expert-only facilitated online engagements. On Currnt, we take our passions seriously and ourselves lightly. See our Community Guidelines, to learn more of the rules of the road, here are some highlights

    • Be yourself. The authenticity of Currnt begins with the passion of people.
    • Be respectful. This applies to every person, at all times.
    • Be inclusive. Tolerate, welcome, and consider diverse people and perspectives.
    • Build empathy and understanding. Engage in debates that are in good faith.
    • Foster meaningful and genuine connections. This is what Currnt is all about.
    • Do not plagiarize or fail to cite other’s ideas.
    • Don’t game the points by trying to coordinate intentional recognition.
  • add remove How do Panels work?
    The panel is like a facilitated forum of hand selected experts on a topic sponsored by a company that wants to learn fast. Panels are organized in chapters called Themes that focus on one subtopic at a time. In some panels Themes are only 24 hours in duration, in others they are a week long, and in some they are two weeks long. When one Theme closes, a new one begins. You come in when you feel like it, but try to come in twice per Theme. You earn points from your peers and the facilitator when they react to your ideas. Likewise, others earn points when you interact on their posts. The more we discuss and debate, the better the insights, the more points earned by all.

  • add remove Why should I apply? Do I get paid?
    Professionals join Currnt because they want to remain relevant on subjects they’re passionate about and subjects that are shaping the future of their industry. They also:

    • Engage and connect with equal caliber peers in their industry
    • Learn and enhance their knowledge
    • Get recognized and rewarded for providing their inputs and thought-leadership
    • When specified above in the project description, you can earn honorarium payments and/or recognition points redeemable for cash. Learn more here.
  • add remove Are there specific times I need to participate?
    There are no set times for calls or meetings. Participation is 100% online on the Currnt platform and engagement between the all expert panelists is asynchronous in written form. Just come in twice per Theme, at your convenience.

  • add remove How do KnowledgeStreams and DesignSprints work?
    Streams are ongoing online engagements for exploration or working iteratively with a panel, and Sprints are on-demand engagement to get to actionable insights quickly. Both are facilitated and are always-on for participants to engage at-convenience. The conversations are segmented into Themes which are subtopics which are like chapters in a book. In a 4 Day Sprint, Themes are 24 hours, whereas a Theme in a Stream is every two week. Throughout the discussion, the facilitator highlights and categorizes the “key takeaways” to be voted and distilled into a summary report. It’s also common that other pieces of content (whitepapers, blogs, podcasts) are also prepared from the distilled insights.

  • add remove I’ve applied. Now what?
    Your application will be internally reviewed in the following 24-48hrs and screened for any conflict of interest, and general fit. Next your application will be shortlisted for the sponsor to accept, bookmark or reject. You will receive a notification each step of the way, but expect this may take a couple of days, or even weeks if the panel is new. Nevertheless, in addition to the notifications, you can always go back to the Apply page to view the status of your application.

  • add remove I’ve been selected. What am I expected to do when selected?
    Once you receive your Welcome Email, please RSVP by clicking the link in the notification. You can also gain access to the panel through your ‘My Currnt’ at the top of the page. Finally, once you have RSVP’d by logging into the panel, there is often a Welcome Tab where you can introduce yourself to the other panelists. If it’s a new panel, the first Theme will launch in a few days, if it’s an ongoing panel just jump right in by reacting to the question or to what the other panelists had to say.

  • add remove If I have other questions or issues, what should I do?
    Please contact support to answer any other questions or troubleshoot any issues via email or chat.

The Future of AI in IT Service Management