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The Age of Continuous Connection

May 24, 2019 to October 4, 2019

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The Age of Continuous Connection - the May June 2018 issue of HBR. Thanks to new technologies that enable frequent, low-friction, customized digital interactions, companies today are building much deeper ties with customers than ever before. Instead of waiting for customers to come to them, firms are addressing customers’ needs the moment they arise—and sometimes even earlier.


Panelists (39)

Christine Hade Omni Channel Brand Marketing & Innovation Executive
Rob Bickford COO, SVP, CIO and President
Brian Chossek Purpose, Customer Experience, Automation, Change Management, Strategic Planning
Autumn Bayles Director
Curtis Carlson, Ph.D. Founder and CEO
Hitesh Mathpal Technical Director
Sergey Belyaev Loyalty marketing.
Dawn Houghton Innovation Consultant
Paul Korzeniowski B2B Content Producer
Michael Phelan Start-Up CMO, Founder & Principal Go-to-Market Pros
Anthony J
Anand V Consultant
Patrick Henz Head of GRC US, Regional Compliance Officer Americas, Futurist, Storyteller, AI.
Anvesha Poswalia Marketer | Digital & Brand Strategist | Top 50 Digital Leaders India CMO Asia | Adobe Digi100
Jeffrey Eker, Jr. CEO - Tediferous, LLC | Technology Portfolio Director
Vijay Tambwekar Customer Experience, Growth through Transformation, Delivery & Operational Excellence
Supra Banerjee Principal Consultant, Product & Technology Strategy
Julius Golovatchev Co-Founder & CDIO / COO
Masarrat A Shah Business Program Manager - SIAM Process Architect
Joseph Jaffe Admiral, Co-founder at the HMS Beagle, 5-time author (5th book due 2019), Keynote Speaker, Thought Leader, Rabble-Rouser, Trouble-Maker
Chris Woods Global Innovation & Strategy Leader at Insight
Yury Gomez Global Leader, Mergers and Acquisitions, Marketing, Sales, Commercial Strategy
Amit Garg Head of Analytics | Customer Experience
Patrick Lethert Product Marketing, Thought Leadership, Vertical Market Strategy and Marketing - IoT, Software, SaaS, FinTech, Payments
Jason M
Jack C Crawford Managing Partner at | AI Maven
Marnix Morskate Program Manager at FrieslandCampina
Amandeep Midha VP Engineering at Ernit
Jane Bromley Director of Consulting
Angela L. Hill Vice President Retail, Sales, Marketing, eCommerce, Planning: Implements Strategies That Significantly Improve Results
Andrew H
Matt Owens Director, Client Services at Stylus Innovation + Advisory
Ajay Balamurugadas Software Product Evangelist at Tyto Software Pvt. Ltd. (Creators of Sahi)
Gerald Shields Experienced CIO and Business Leader
Anant Dabholkar Senior Manager - Market Data at CLSA TECHNOLOGY & SERVICES PRIVATE LIMITED
Siva Bohm Royal Society Industry Fellow
Andrea Landuzzi Global Marketing Director Polymer Additives, Technology Solutions, SOLVAY
Jason Kaska Global Director of Sales Operations
Awais Malik Group Consumer Officer, VEON (Formerly Vimpelcom)

I’m in, what should I do?

First, post in the theme, then post on some of the others’ posts. You can support your peers or politely challenge their ideas. Then go into the Map and nominate a point supported by a few sentences; people will then vote on it.


How often should I come in?

Contribute a couple times during each Theme when it's convenient to you. If you do that, you will earn your honorarium and be eligible for additional points. You will receive notifications when there are new posts.


What are the points all about?

Currntcy points are redeemable points that you can cash in. You earn them 2 ways: one, contributing each Theme; and two, when the facilitator or panelists interact with you or recognize your ideas through voting or key takeaways. Likewise, they earn points when you interact with them. The more interaction, the more points, the better the insights. Panelists with low or no points are often replaced on the panel. Go here to learn more about how points impact your level.


How much and how do I get paid?

Typically there is a minimum honorarium of 200 Currntcy (equal to or greater than $50, depending on your level) for minimal contribution on each Theme, but you can earn much more if your posts are recognized by your peers and the facilitator...more interactions, more points.


How do I redeem points?

If it’s the first time, go to ACCOUNT SETTINGS by hovering over your avatar in the upper right and then go to MY PAYOUT DETAILS to enter your info. Then hover on your points next to your avatar. There is a drop down that should say “Available Currntcy” Click that and specify how much you want to redeem. If you get stuck, email


How do I adjust the frequency of emails I receive

Go to the BELL ICON on the top of the page and click settings. That will bring up a management tool for all notifications from Currnt.


How will my input be used, by whom?

Panels are sponsored by Companies (often anonymous) who want to learn more about what the panelists think. Their teams use it for critical innovation, product and strategy learnings. Sponsors have the right to repurpose the learnings into thought leadership where all panelists are properly quoted.


Can I opt out any time?

Yes. Just email us at and ask to be removed from the panel.