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Rick Planos
Margin, Revenue & Share Growth | International | Omnichannel | Product & Concept Rollouts | Cost Cutting | Retail at Global Retail Solutions
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SOLUTIONS PARTNER
Rick Planos
Margin, Revenue & Share Growth | International | Omnichannel | Product & Concept Rollouts | Cost Cutting | Retail at Global Retail Solutions
Joined 03/09/2016
Level: LEVEL 01 (12 mo pts: 0 pts)
Lifetime points: 314 pts
Led high-performance Operations and Business Development teams in competitive, complex domestic and international retail industries. Drove continuous process improvement in all phases of retail sales, operations, merchandising, personnel management and financial administration to deliver exceptional levels of profit and customer satisfaction.
Experience in turning around underperforming operations to re-establish strong sustainable growth. Managed direct reports to 16, store counts in excess of 110 and annual revenues to $560M.
Currently provides industry leadership at intersection of eCommerce website technology, supply chain strategy and in-store customer experience.
• Created and executed strategic plans for Global Retail Solutions clients, to address challenges of rapidly changing retail marketplace
• Built omnichannel strategies to drive revenue growth and leverage all channels of customer shopping
• Redesigned stores and real estate strategy for Omaha Steaks, Warner Brother Studio Stores and Build-a-Bear to optimize P&L and customer satisfaction
• Built strategy to ensure retail teams are hired based upon company mission, brand, product, customer shopping habits and diversity
• Turned around unprofitable Omaha Steaks 80-store division. Generated profits three years in a row.
• Launched Warner Brothers flagships and 55 franchise stores globally
• Created and executed plan to encourage and extend visits at Barnes & Noble for both book lovers and readers
• Refocused Apple Store sales team to use consultative sales process focused on customer needs rather than strictly product technology
Specialties:
Margin, Revenue & Share Growth, Continuous Process Improvement, P&L, Turnarounds, Metrics & KPIs, International, Employee Engagement, Omnichannel, Real Estate Selection, Franchising, Licensing, Strategic Planning, Consultative Sales, Negotiations, Store Design, Product & Concept Rollouts, Brand Management, Start-Ups
Experience in turning around underperforming operations to re-establish strong sustainable growth. Managed direct reports to 16, store counts in excess of 110 and annual revenues to $560M.
Currently provides industry leadership at intersection of eCommerce website technology, supply chain strategy and in-store customer experience.
• Created and executed strategic plans for Global Retail Solutions clients, to address challenges of rapidly changing retail marketplace
• Built omnichannel strategies to drive revenue growth and leverage all channels of customer shopping
• Redesigned stores and real estate strategy for Omaha Steaks, Warner Brother Studio Stores and Build-a-Bear to optimize P&L and customer satisfaction
• Built strategy to ensure retail teams are hired based upon company mission, brand, product, customer shopping habits and diversity
• Turned around unprofitable Omaha Steaks 80-store division. Generated profits three years in a row.
• Launched Warner Brothers flagships and 55 franchise stores globally
• Created and executed plan to encourage and extend visits at Barnes & Noble for both book lovers and readers
• Refocused Apple Store sales team to use consultative sales process focused on customer needs rather than strictly product technology
Specialties:
Margin, Revenue & Share Growth, Continuous Process Improvement, P&L, Turnarounds, Metrics & KPIs, International, Employee Engagement, Omnichannel, Real Estate Selection, Franchising, Licensing, Strategic Planning, Consultative Sales, Negotiations, Store Design, Product & Concept Rollouts, Brand Management, Start-Ups
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