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George Duckworth
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Multifaceted Information Services Leader with more than 15 years of experience increasing efficiency, streamlining processes, and reducing cost. Skilled in customer support systems, retail business applications, support operations, project management, and troubleshooting. Strategic professional who effectively analyzes new and existing business needs, and develops IT solutions to support business critical initiatives. Focused on consistently enhancing customer experience. Effective Project Manager, experienced in managing projects from concept and analysis through implementation and training, with the ability to leverage and coordinate vendor assets. Analytical troubleshooter who identifies potential system and application challenges, and initiates process improvements to save potential lost dollars and streamline operations.
Specialties: Staff Management • Change Management • Strategic Planning • Operational Streamlining • Process Improvement • Help Desk • System Analysis • Project Management • IT Security • Negotiations • Budget Planning • Quality Assurance
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