Software Delivery Project Manager and Business Systems Analyst, with extensive business and Information Technology experience including managing, developing, implementing, interfacing and supporting a number of well-known Customer Relationship Management (CRM), Sales and Operations Planning (S&OP), Demand Planning and Forecasting, Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) systems (including SAP’s APO and ECC6). I am experienced in application of the Supply Chain Operations Reference Model (SCOR) to commercial and government supply chains. I am an acknowledged contributor to the American Production and Inventory Control Society (APICS) dictionary.
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