menu
 
Holly Borrego
Holly Borrego

Senior Director of Cleaning Services at C&W Services

Kansas City, Missouri Area

  • Focus: Contributions are valued by peers
  • Accountability: Thoroughly contributes in all areas
  • Sense of Urgency: Consistently responds in a timely fashion
  • Team: Frequently supports and responds to peers
info

Awards earned:

0

0

0

0

Level: LEVEL 01

12 month points: 5 ptsView details

Lifetime points: 40 pts

skills
Management 5
Contract Negotiation
Contract Management
Restoration
Facilities Management
Operations Management
Budgets
Team Building
Negotiation
Training
Project Management
Strategic Planning
Program Management
Customer Service
Leadership
Sales
Process Improvement
Project Planning
Process Scheduler
New Business Development
Account Management
Sales Management
Business Development
Procurement
Purchasing
Outsourcing
Change Management
Key Account Management
B2B
Team Leadership
Income Statement
Business Planning
Forecasting
Business Strategy
Sales Process
Sales Operations
Coaching
Vendor Management
Performance Management
Customer Satisfaction
Customer Retention
Carpet Cleaning
Executive Management
Direct Sales
Strategy
Building Maintenance
Logistics
Recruiting
Selling
P&L Management
PROFILE

Summary

Experienced management professional with extensive knowledge in the following areas:

Development and Implementation of Operational Process Framework
Formulating and Implementation of Company Policy
Strategic Operational Planning (Long Term and Short Term)
Full Budgeting and P & L responsibility for $40MM territory
Forecasting and Estimating
Cost Reduction and ROI
Lean Processes
Sales and Marketing Planning
Business Planning
Personnel Training and Development
Safety Planning & Compliance
Union Negotiations
Building and Maintaining High Functioning Teams

Certifications:
Registered Building Service Manager
Stone Floor Care Maintenance and Restoration
Certified Microbial Specialist
Applied Structural Drying
Wood Characteristics
Water Restoration Technician
ISS Advantage Program
IICRC Carpet Cleaning Certification

Specialties: Fluent in Spanish

Experience

Senior Director of Cleaning Services

C&W Services

July 2016 - Present

Development and implementation of company strategy in support of the janitorial service line
Defining and implementing standard processes and procedures
Implementation of operational excellence and continuous improvement processes, including ‘5S’ and Lean programs
Performance-based cleaning and green cleaning initiatives
Working with the operating regions to establish technical training programs

ACTIVITY
  • Oct 2017 - Dec 2017

    Participated in a KnowledgeStream™: "Exploring Innovations & Solutions in Bathroom Cleaning"

    Bathroom Cleaning
    Toilet cleaning
    Bathroom Sanitation
    Residential Cleaning
    Home Cleaning
    Cleaning Service
  • 27 Sep 2017

    Answered a question on OpenForum: "KPIs in Supply chain Management"

  • 27 Sep 2017

    Answered a question on OpenForum: "Robotics"

  • 27 Sep 2017

    Asked a question on OpenForum: "Robotics"