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Best B2B Customer Experience

October 12, 2019 to present

This SmartGroup™ is designed to explore the top B2B Customer Experiences and the trends, drivers, practices, measurement, and more. SmartGroup™ members nominate and vote on future topics to be covered as the platform curates monthly reports that recognize key contributors and enable followers/readers to stay fresh and relevant on the topic.

Panelists (20)

Carlos Aragon Solutions Marketing Sr. Director at Mavenir Past 30 days points: 3
Piercarlo Gera Senior Managing Director - Financial Services, Customer Insight & Growth at Accenture
Terras Yannick Buyer/Acheteur | Exceptional Supplier Relationship Builder
+17 expand_more
Victoria Albert Head of Marketing
Chowdhary Rohit Head of Digital Office Consulting Services, East Market, Nokia
Thomas Ruppel Senior Financial Services Advisor Specializing in Enterprise Risk, Data Management & Digital Transformation
Prashant Mehta Global Head of Delivery. Expert in business transformation with Data/AI, Technology & Digital
Erik Pasnak Principal Specialist, Digital Customer Experience at RingCentral
Sujatha Suresh Talupuru Founding Member and Partner Pravarra-Management Consulting Firm Speaker, Career Guidance Design and Facilitate Workshops
Pinaki Banerjee, PMP CSM Program Director at ITC Infotech
Manisha Dewal UX Researcher & Designer at Optym
Amer Shahzad Senior Programme Management & PMO Professional
Hari Pillai Director
Ian Golding Global Customer Experience Specialist and Certified Customer Experience Professional (CCXP)
Cynthia Terpstra Marketing Executive | Brand Strategist | Change Agent
Felipe Godoy Vice President Of Business Development at RingByName
William Wilkins Director, Client Experience/Client Success at Kryterion, Inc.
Shailendra Srivastava Product Manager | Business Development | Customer Experience Evangelist
Bob McGinn Director, CX Consultant
Josh Holly Assistant Vice President, CX Strategy & Insights Consultant at U.S. Bank

Panelists (20)

Carlos Aragon Solutions Marketing Sr. Director at Mavenir Past 30 days points: 3
Piercarlo Gera Senior Managing Director - Financial Services, Customer Insight & Growth at Accenture
Terras Yannick Buyer/Acheteur | Exceptional Supplier Relationship Builder
Victoria Albert Head of Marketing
Chowdhary Rohit Head of Digital Office Consulting Services, East Market, Nokia
Thomas Ruppel Senior Financial Services Advisor Specializing in Enterprise Risk, Data Management & Digital Transformation
Prashant Mehta Global Head of Delivery. Expert in business transformation with Data/AI, Technology & Digital
Erik Pasnak Principal Specialist, Digital Customer Experience at RingCentral
Sujatha Suresh Talupuru Founding Member and Partner Pravarra-Management Consulting Firm Speaker, Career Guidance Design and Facilitate Workshops
Pinaki Banerjee, PMP CSM Program Director at ITC Infotech
Manisha Dewal UX Researcher & Designer at Optym
Amer Shahzad Senior Programme Management & PMO Professional
+8 expand_more
Hari Pillai Director
Ian Golding Global Customer Experience Specialist and Certified Customer Experience Professional (CCXP)
Cynthia Terpstra Marketing Executive | Brand Strategist | Change Agent
Felipe Godoy Vice President Of Business Development at RingByName
William Wilkins Director, Client Experience/Client Success at Kryterion, Inc.
Shailendra Srivastava Product Manager | Business Development | Customer Experience Evangelist
Bob McGinn Director, CX Consultant
Josh Holly Assistant Vice President, CX Strategy & Insights Consultant at U.S. Bank
NOMINATIONS: 10
VOTES: 74
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Board Score: NaN

Focus: Points earned per input

Accountability: Points earned in all areas

Sense of Urgency: Frequency of points earned

Team: Recognizes teammates with relevant content

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Currnt users), if they are selected and participate, you earn $10 (40 Currntcy). It's that simple.

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Copy the link, share it with potential panelists (that are not already
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