menu
more_horiz
FOLLOWERS: 28 VIEWS: 806

Top Trends Impacting CX & Customer Success

August 22, 2019 to present

The role of customer success has radically evolved as companies re-evaluate their customer strategies – ranging from operational delivery and project management to account growth, revenue retention, and CX. We'll explore the biggest trends and opportunities in customer success programs – with a specialized focus on SaaS companies.