What does Digital really mean?
It is the process, but with customer in the center. Before we kept the product at the center and then build the processes. So think like this you are redesigning the process with customer in the focus and how to give the best experience to your customer. It is re desing of process digitally to give the value to the customer.
I think it's not simple to articulate what digital means. In theory, things were always digital since the inception of the internet. But with the pace of changing technology digital is not only limited to technical projects.
I think a correct digital approach is to change users' experience with the technology and without making them realize. A combination of devices (IoT), fast data and reliability (Cloud), intelligent information ( Analytics, AI) with the simplest user experience - as if nothing changed, is one of the very important aspects of digital.