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Centralizing knowledge within your organization: your AI first step?
I convinced that digitalizing "knowledge" within your organizing by creating a "digital asset" that triggers interaction with other applications, becomes the foundation for a solid customer experience. AI (NLP, NLG, Chatbots, etc..) applications shall only reach their maximum return on investment when such technical ecosystem is created.
I'm interested to hear the opinion of my peers? Failures and success?
Also I'm looking forward to share more about my used-case and personal experience.
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Working in Industry 4.0 means that physical assets like factory lines lose their importance in comparison to human skills like creativity paired with experience and knowledge. Companies want to foster their knowledge and support that it reaches all parts of the organisations. Internal Wikis and chat-bots are good way. Also as their known easy usage attracts new talents.