Frustration full packaging

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What are some ways or tools to help the elderly or less-abled to open/use poorly designed packaging?
For example clam-shell plastic boxes that help loss prevention or are "child proof" but are incredibly difficult to open without having to use a knife/sharp blade.

frustrating
Packaging Design
Elderly care
Philip Tuet
75 months ago

6 answers

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Philip, I interpret your question to mean that some packaging is designed with other factors besides usability in mind, which can be particularly problematic for certain users.They be "poorly designed" to the extent that these factors can create greater use obstacles for certain users.

For example, clam shell packages are not necessarily poorly designed. They do precisely what they are intended to do to prevent theft at the retail shelf. More elegant solutions likely exist, but are likely more expensive for the manufacturer, and in turn, the customers. The manufacturer is making a calculated business decision.

In contrast to the clam shell example, there exist some cleverly designed child resistant drug bottle closures which provide protection from being accidentally opened by young users, but don't require great manual dexterity or physical strength like certain pill bottles can. They may require rotating the cap to align with a specific orientation of the bottle to enable easy cap removal.

These types of designs enable the manufacturer to balance the need for child protection without creating undue hardship for other users.

So, while I won't disagree with you that some package design creates issues for some users, it may not be that they are poorly designed, per se. Instead, the manufacturers may choose to value other features above usability. We may not agree with this decision, and it may actually cost the manufacturer our business as a result.




Michael Fruhling
75 months ago
Thank you Michael for your thoughtful detailed answered. I could have worded my question more precisely. Given that some packaging is prioritized for factors not necessarily related to the ease of opening, are there tools/solutions available for the end user to deal with this? - Philip 75 months ago
Please don't forget that some packaging that might be seen as "poorly" designed is actaully a legal imposition. See as an example child sagety packaging where packages are not just increasigly more dificult to open but also less appealing in order to avoid the desire on a child to actually reach for it. - Joao 75 months ago
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Look at this Klever Kutter. Could be appropriate solve for difficult structural packaging: http://www.kleverinnovations.net/our-products/safety-cutters/klever-kutter/

Michael Fruhling
75 months ago
Thanks for the suggestion. It looks like a good solution for cardboard boxes. I wonder how well it'll do with piercing plastic. - Philip 75 months ago
My point is that these types of solutions exist in various forms. As usual, the right step is to match the solution with the problem. - Michael 75 months ago
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Hello Philip,
If I understand you correctly, you are seeking thoughts on package-opening tools, not rethinking packaging itself?

I for one enjoy the excuse to flip out my fancy pants folding knife, though if I’m honest a regular drop-point shaped knife isn’t as ideal for cutting a plastic bubble as, say, a box cutter, or a hook-shaped tool with a point and the inner radius of the hook sharpened so that you can pierce the plastic and the remaining plastic slides along the inside of the hook.

The Swiss Army MiniChamp has such a hook tool, and it’s perfect, but that tool has many other tools that aren’t needed regularly. Also, $40 MSRP is expensive for the quality of steel in their tools and expensive compared to a box cutter.

Everett Manns
75 months ago
On the package design side of things... a grippy “loop” for your finger next to a “starter cut” in the plastic would allow for easy tool-less opening of clamshell packages. For blister packs, I don’t know why they aren’t pre-perforated like you see on the little “doors” on the back of blister-like AA Battery packages. Make the perforations align slightly to the side of a pill, for a finger nail - Everett 75 months ago
What I do now, with my blister packs of antibiotics and antiacids, is just peek the tip of a box cutter tool out, and slice down a whole line of pills at once, and put them in a different bottle. Maybe save one square and put that in the bottle for reference. - Everett 75 months ago
Hi Everett. Like yourself, I relish opportunities to use my tanto blade to cut open packages. Unfortunately, my question is geared towards looking for tools for older folks (like elderly parents) who aren't as enthusiastic about handling sharp blades. This is the near term solution. Longer term, I'd like to see manufacturers come up with frustration free packaging for the less-abled - Philip 75 months ago
Yeah, so how about the “orange peeler” tool on a Swiss Army knife, or a box cutter? Both are easy to grip and are much safer than bare blades? - Everett 75 months ago
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Louis Rached
75 months ago
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Hey Philip,

I personally think that the Can opener would be the ideal and easiest tool to open plastic wrapped products.

Compared to scissors and cutters, it is not harmful and pretty much everyone knows how to use it. It is an old tool that can be found in most homes. The person just needs to place it properly on the edge of the package.

Here's a simple video that shows that : https://m.youtube.com/watch?v=3WHRr1w05pM

Louis Rached
75 months ago
Thanks for the interesting approach/idea. Will have to give that a try. - Philip 75 months ago
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Its a great question, the elderly versus young is a real challenge as is accessing the contents on occasion! There are many ways to create "easy open" features - looking at the packs differently in terms the structure and/or opening the packs is always a great option too.
We'd love to discuss these issues more widely, there really are so many ways to address the perceived issues!!

Chris Waterhouse BA, FIMMM, APkgPrf
75 months ago
Thanks for the input. Most of the packaging engineers I've worked with primarily focused on the structural integrity part of the packaging to protect the product during shipping. "Easy open" features as you described almost was an after thought. I hope that we can have both in the future. - Philip 75 months ago

Have some input?