This SmartGroup™ of experts is dedicated to exploring and understanding the biggest trends and drivers, practices, measurements, challenges and opportunities regarding how to get strategic about taking CX to the next level, and the areas that will impact customers, businesses and CX professionals the most. SmartGroup™ members nominate and vote on future topics to explore as the platform curates weekly reports that develop the reputation of its contributors and enable other professionals to stay relevant on the topic.
Welcome to SmartGroups™. In an effort to stay mentally limber and virtually connected, these online professional groups tackle narrow topics for the purpose of producing unique insights on a monthly basis.
COLLABORATE. NETWORK. INCREASE RECOGNITION.
These are exclusively curated groups of 20 to 30 thought leaders, collaborating on trending, narrow topics to produce intelligent monthly insights with very little work on any one person. Relevant professionals that are selected by the sponsor are recognized in the monthly report as a thought leader on the topic and can earn cash rewards through the interaction. In addition to the sponsor, panelists can share the reports with their market, customers or peers, thus increasing their reach, influence, and recognition.
If selected into this SmartGroup™, you will be exploring a new industry topic each month with your group. The countless new relationships you make are bound by a common passion for the topic and a mutual desire for continued learning, and authentic recognition. While we promote healthy debate, there is no self-promotion, grandstanding, or intimidation tolerated on the platform.
Your participation and engagement are at your convenience, a few times a month or more, day or night, and you can opt-out at any time. If selected as a panelist, you will have the opportunity to invite other professionals and nominate future topics for the group to work on.
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