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Latest Customer Experience (CX) Trends for B2B to Increase Growth

Currnt is trusted by
thousands of
professionals and
hundreds of innovative
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rare perspective to unlock fresh
insights and advance their fields

Currnt is trusted by
thousands of
professionals and
hundreds of innovative
companies to connect and share
rare perspective to unlock fresh
insights and advance their fields

This SmartGroup™ of experts is dedicated to exploring and understanding the biggest trends and drivers, practices, measurements, challenges and opportunities regarding how to get strategic about taking CX to the next level, and the areas that will impact customers, businesses and CX professionals the most. SmartGroup™ members nominate and vote on future topics to explore as the platform curates weekly reports that develop the reputation of its contributors and enable other professionals to stay relevant on the topic.

SmartGroups™ are AI - curated discussions with professionals that have a working knowledge of specific topics. This level of specificity not only ensures an intelligent discussion that yields insights for its readers, but also a knowledge networking experience connecting members with equal caliber peers. The relationships you make here are bound by a common passion for the topic and a mutual desire for continued learning, and authentic recognition. In a SmartGroup™, members act as teammates to yield the most thorough and fresh thinking on the nominated topics. The better the insights, the more viewership, the more recognition and rewards for the group members!

peopleSeeking Expert Participation

- Heads of Customer Experience
- VPs of Marketing
- Customer Engagement Directors
- Customer Experience Designers

100% Online (No travel)
At Convenience (No meetings)
No Commitment (Opt out at any time)
No Cost (You earn $)

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Panel members log in when inspired to nominate ideas, contribute commentary, and engage with other members.
After your ideas are voted by your peers, you earn the ability to add new members and nominate future topics.
The more people that view your outputs (prepared by the platform), the more recognition and points/cash your group earns.

stars Value

- Engage with equal-caliber peers
- Enhance your knowledge on this subject
- Advance innovation in each topic
- Gain recognition as a thought-leader
- Earn cashable rewards through points

format_quote I really enjoy the platform. I love discussing these topics - to be able to do so with a group of experts [peers] is amazing. We don't always agree, but everyone is respectful and super smart. Then to get paid on top is a bonus!

Michael Fahey, General Counsel at Homeserve

How can B2B companies enhance their virtual meetings and events in this age of social distancing?
Higher
Impact on virtual experience
Lower
Lower
Ease of implementation
Higher

NOMINATE YOUR OWN POINT BY FILLING OUT THE FORM BELOW

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LEARN, EARN AND GET RECOGNIZED FOR YOUR THOUGHT LEADERSHIP

introduction
(optional)

helpPlease describe how you are relevant to this SmartGroup™. This will also act as your profile summary while in this group.

help How can B2B companies enhance their virtual meetings and events in this age of social distancing? Please nominate one trend and support it describing its 'Ease of implementation' vs 'Impact on virtual experience'

Answer the question here


What's next: Your application will be reviewed within the next 24th