As emerging technologies (such as video, chatbots, voice-based interactions, real-time chat) reshape customer engagement, we'll explore the biggest trends, challenges, and opportunities for consumer brands within the 1-3 years.
This is a unique opportunity for passionate, like-minded professionals to join 20 panelists and advance the thinking in this field. As a member, you'll network with other panelists, learn more than you contribute, and get rewarded and recognized in the form of points and cash rewards. This robust knowledge networking experience is moderated by an expert facilitator and is open asynchronously around-the-clock for your convenience.
Every two weeks, the facilitator will introduce a new subtopic – each theme exploring a new facet related to the future of digital customer engagement and opportunities for consumer brands.
1. Explore a variety of themes
2. Map the competitive landscape (i.e. emerging trends, disruptive tech, etc.)
3. React to the latest media/reports in this space
4. One-to-one engagement with other panelists
peopleSeeking Expert Participation
- Digital Marketing
- Customer Experience
- Digital Strategy
- VPs Data
- Digital Communications
- Call Centers
- Diverse consumer-based industries