CX PROFESSIONALS

Drive change across

your organization

BE A CATALYST FOR CUSTOMER OBSESSION

CX needs to do extraordinary things to accurately reimagine how customers make a buying decision. Currnt is here to help you tap into the hard to reach the perspective of your market to drive a single source of truth across product, marketing, sales, and support teams.

Create a Single Source of Truth

Say good-bye to internal debate about what the market wants. Currnt KnowledgeStreams™ make it easy for teams to get active engagement while maintaining anonymity. Solicit feedback, get fresh insights, validate concepts, and detect unmet needs with ease and scalability.

Knowledge Network on a continuous basis with your target market.

Continuous interaction directly with your target market raises that bar for customer-centricity. Accessing information via direct collaboration has never been easier. Knowledge Networking with your marketplace on a mobile-friendly interface allows busy employees anytime, anywhere access to real people in their marketplace, as well as subject matter expert insights on any topic.

Empower All to Enhance CX

Currnt empowers employees with first-hand active learning and then packaged into formats that convey the necessary nuance that elicits confidence in action.

Prioritize Strategic Investment

Have confidence that an engagement practice on Currnt will drive meaningful change in the customer experience, by enabling your people to detect trends early, validate ideas faster, and align teams. Currnt will reduce costly research, decrease your time to market, increase sales, and improve customer retention.

        HOW IT WORKS
        
                01 
            Attract the Right People
                Currnt has two ‘unfair’ advantages: First, AI sources the exact applicants to your specification from across the web, finding people already demonstrating passion, and ensuring global reach on any topic of interest. 
Secondly, we recognize that true professionals are motivated to learn and share with their equal caliber peers. This ‘Knowledge Networking’ experience is a rare opportunity for them to become recognized and earn rewards.  It is this combination of tech and sensibility that allows clients to select the perfect 20-30 professionals over 5-10 days.
            
                02 
            The Most Robust Insights
                Subject matter expert facilitators keep the conversation focused over days in DesignSprints™ or over months in KnowledgeStreams™.   From problem definition to distilled insights, certified facilitators command state of the art tools as they provide expert consultation throughout the engagement.
            
                03 
            The Most Credible Output
                By tapping into the voice of the market, automation enables a wide array of deliverables making it possible to capture the nuance of the group in ways that people actually want to consume it.

                See examples