The COVID-19 crisis is redefining business models. The use of conferencing is growing and will become a more cost-effective method of doing many kinds of work (NPI, root cause FA, and even training).

Industrial manufacturers will look at conducting an in-depth assessment of their entire supply chains to mitigate risks primarily presented by COVID. They will focus on localizing the supplier base.

Consumer demand patterns have shifted dramatically. Industrial manufacturers will ensure they provide best-in-class customer experiences.

Employee safety will become a top priority. Industrial manufacturing companies will also focus on environmental sustainability.