Digital technologies are redefining the healthcare sector. Changes in consumer attitudes & behaviors are forcing hospitals to embrace high-tech. This may cause them to lose touch with their patients.

Delivering care. Healthcare will be centered around patient needs and with Covid-19, care delivery will mostly take place off campus. Instead of healthcare facilities, care will be provided remotely.

AI/ML, Big Data, Telehealth, IoT, Blockchain, among others may seem to diminish the care and empathy clinicians extend to their patients, but at the same time, they may actually enhance that touch.

Engaging consumers. Emerging technologies can free physicians from mundane administrative tasks to spend more time with their patients. This will increase patient engagement and improve outcomes.