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Hitesh Thakkar
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Technology Expert - Self Services Digital Channels (ATM,Kiosk,POS,Cards,Mobile using IoT, Cloud)
Joined 04/01/2016
Level: LEVEL 01 (12 mo pts: 0 pts)
Lifetime points: 33 pts
I am on path of learning, relearning and unlearning and developed expertise in areas while performing various roles with large and mid size financial institutes as well as Technology companies in project and program management for Electronic Banking Channels, Consulting services in Payments, Digital Banking & IT Automation.
Core Technical Skills: @ Software design and development (MS.NET, Core Java) @ Software testing and Software Quality Control (SEI CMMi) for enterprise solution @ Outsource model - IT Infrastructure, Data center @ IT Service Management (ITIL,BSM) @ IT and Business continuity @ IT Security assessment and management @ Open Source Software in Enterprise - ERP, CRM, ECM, ITSM tools @RFID and QR code based IT Asset management with Financial reconciliation
Analysis and Consulting Skills: Solve business problem using multi dimension analytic model and decisions analysis to empower business as well as IT team to translate problems into business and functional requirements in following areas:
@ Brown or White Label ATM network (Establish tools, technologies, quality, SLA and business) @ Self Service System Development ( Switch, Kiosks, dispensers, cash acceptors) @ Card (Mag and EMV) based Credit, Debit, Loyalty Cards payments systems @ EBPP and EIPP solutions for B2B and B2C payments @ Mobile Payments QR code and EMV @ Transaction Processing optimisation, Data Analytic services (ATM Round Tables) @ Digital Banking applications and branch automation @ Customer Experience management
My Project management Style: O,M,G > Optimize 3C (Cost, Customer, Change), > Manage 2P (Process,People), > Governance based QRT (Quality,Risk,Tools)
Successful Engagement and Alliance Expert and Sales lead generation: I build operating and business model which can create visibility to top management and stake holders for Strategic Alliance for large business in Asia, Europe, Gulf and African region.
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