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Carolyn C. Tinsley, MHA CLSS GB
Carolyn C. Tinsley, MHA CLSS GB

Health Industry Consultant | Interim Executive | Business Transformation to Drive Revenue

Indianapolis, Indiana Area

  • Focus: Contributions are valued by peers
  • Accountability: Thoroughly contributes in all areas
  • Sense of Urgency: Consistently responds in a timely fashion
  • Team: Frequently supports and responds to peers
info

Awards earned:

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Rating: 4.48/5 stars (42 ratings)

Level: LEVEL 02

12 month points: 276 ptsView details

Lifetime points: 1270 pts

skills
Healthcare 67
Business 45
Profit 32
Physicians 32
Insurance 27
Consulting 27
HIPAA 19
experience 9
Efficiency 7
Metrics 7
Hospitals 7
Strategy 7
Management 6
Leadership 5
Health Insurance 3
Medicare 2
COO
Organizational
Profitability
Strategic
Transformation
Process Improvement
LEAN Six Sigma
International HealthCare
Cybersecurity
Healthcare Compliance
Life Science Industry
Operations Management
Executive Management
Team Building
Strategic Planning
Change Management
Coaching
Managed Care
Healthcare Consulting
Value Stream Mapping
Root Cause Analysis
Project Management
Kaizen
SOP (Standard Operating Procedure)
Business Transformation
Medicaid
Healthcare Management
DMAIC
5S
Health Policy
Network Development
Healthcare Industry
Claims Management
Training
Negotiation
Healthcare Information Technology
New Business Development
Budgets
Medical Management
Executive Coaching
Business Process Improvement
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Working with Physicians
PROFILE

Summary

I build efficient, effective organizations to maximize profit and improve customer results. As COO, I increased efficiency 25% and improved profitability 118% in the first 18 months. My method? Identifying and removing barriers to success, coaching employees to their strengths and using metrics based management tools.

I believe that informed and empowered employees solve problems and make the best decisions. Every step eliminated between issue and resolution saves the company money and improves the customer experience.

Steven Covey said “Seek first to understand, then to be understood”. Though I assess and act quickly, it is imperative to first understand a problem and how it occurred before you fix it. Otherwise, you are just throwing things against the wall to see if they stick.

Throughout my career, colleagues have described me as an insightful problem solver who cultivates organizational efficiency. I implemented new products that met clients’ needs and entered new markets which grew the bottom line over 1200% in five years.

If you ever want to talk about business transformation, strategic leadership or maximizing operational efficiency, I’m only a message away.

Experience

Executive Managing Director

The Executive Consortium, LLC

July 2015 - Present

Independent Consultant

Tinsley Consulting, LLC

February 2015 - Present

Independent Consultant with industry experience and knowledge in healthcare and insurance.
Deep expertise in:
► Problem Solving - using root cause analysis to determine cause of problems
► Team Building and Change Management - involving stakeholders in process change for a better outcome
► Operations Improvement | Process Re-engineering | Certified Lean Six Sigma, Yellow Belt - business transformation through improved value stream and best practices
► Managed Care | ACO | Contract Negotiations - from negotiating contracts with payors to implementing mechanisms to track results
► Strategic Planning - detailing plans that focus on goals of business and help bring those to fruition
► Medical Management | Cost Containment - best practices to meet quality and financial objectives or plans or provider contracts
► Developing Client Relationships - collaborative relationships with clients, identifying value and ensuring processes are in place to deliver value to clients

Chief Operating Officer

INspire Business Experts

May 2017 - Present

INspire Business Experts are "Situational Executives" who help Indiana businesses to grow and succeed.

We focus on the core aspects of business critical to success - operations, marketing and leadership. PEOPLE, PROCESS, MESSAGE. As proven executive leaders, we instill the processes and messaging to overcome roadblocks and promote efficient and effective growth.

We are champions of INDIANA business. Our solutions are proven and scale-able, eliminate bureaucracy, restore growth and maximize entity value.

My current focus is operations improvement and strategic planning. Is your business reaching the level of success you hoped? CALL ME! We provide a no-cost initial review of your business. Reach me at 317-371-7802.

ACTIVITY