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Carolyn C. Tinsley, MHA CLSS GB

Carolyn C. Tinsley, MHA CLSS GB

Health Industry Consultant | Interim Executive | Business Transformation to Drive Revenue

location_on Indianapolis, Indiana Area

Chief Operating Officer at INspire Business Experts

Executive Managing Director at The Executive Consortium, LLC

Awards Earned:

1

1

1

0

0

Level: LEVEL 02 (12mo pts: 276 pts)

Rating: 4.48/5 stars (42 ratings)

Lifetime points: 1270 pts View details

Thought Leadership:

% performance based on average of all engagements

Selected: % of applied

67%

Recognized: Contributions valued by peers

23%

Peer Support: Percentile of active participants

32%

Profile

Summary

I build efficient, effective organizations to maximize profit and improve customer results. As COO, I increased efficiency 25% and improved profitability 118% in the first 18 months. My method? Identifying and removing barriers to success, coaching employees to their strengths and using metrics based management tools.

I believe that informed and empowered employees solve problems and make the best decisions. Every step eliminated between issue and resolution saves the company money and improves the customer experience.

Steven Covey said “Seek first to understand, then to be understood”. Though I assess and act quickly, it is imperative to first understand a problem and how it occurred before you fix it. Otherwise, you are just throwing things against the wall to see if they stick.

Throughout my career, colleagues have described me as an insightful problem solver who cultivates organizational efficiency. I implemented new products that met clients’ needs and entered new markets which grew the bottom line over 1200% in five years.

If you ever want to talk about business transformation, strategic leadership or maximizing operational efficiency, I’m only a message away.

Experience

Chief Operating Officer

INspire Business Experts

May 2017 - Present

INspire Business Experts are "Situational Executives" who help Indiana businesses to grow and succeed.

We focus on the core aspects of business critical to success - operations, marketing and leadership. PEOPLE, PROCESS, MESSAGE. As proven executive leaders, we instill the processes and messaging to overcome roadblocks and promote efficient and effective growth.

We are champions of INDIANA business. Our solutions are proven and scale-able, eliminate bureaucracy, restore growth and maximize entity value.

My current focus is operations improvement and strategic planning. Is your business reaching the level of success you hoped? CALL ME! We provide a no-cost initial review of your business. Reach me at 317-371-7802.

Executive Managing Director

The Executive Consortium, LLC

July 2015 - Present

Skills

Healthcare 67
Business 45
Profit 32
Physicians 32
Insurance 27
Consulting 27
HIPAA 19
experience 9
Efficiency 7
Metrics 7
Hospitals 7
Strategy 7
Management 6
Leadership 5
Health Insurance 3
Medicare 2
COO
Organizational
Profitability
Strategic
Transformation
Process Improvement
LEAN Six Sigma
International HealthCare
Cybersecurity
Healthcare Compliance
Life Science Industry
Operations Management
Executive Management
Team Building
Strategic Planning
Change Management
Coaching
Managed Care
Healthcare Consulting
Value Stream Mapping
Root Cause Analysis
Project Management
Kaizen
SOP (Standard Operating Procedure)
Business Transformation
Medicaid
Healthcare Management
DMAIC
5S
Health Policy
Network Development
Healthcare Industry
Claims Management
Training
Negotiation
Healthcare Information Technology
New Business Development
Budgets
Medical Management
Executive Coaching
Business Process Improvement
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Working with Physicians

Industries

Insurance 27

Activities