Health Industry Consultant | Interim Executive | Business Transformation to Drive Revenue at INspire Business Experts
Level: LEVEL 02 (12 mo pts: 276 pts)
Rating: 4.4762/5 stars (42 ratings)
Lifetime points: 1270 pts
I build efficient, effective organizations to maximize profit and improve customer results. As COO, I increased efficiency 25% and improved profitability 118% in the first 18 months. My method? Identifying and removing barriers to success, coaching employees to their strengths and using metrics based management tools.
I believe that informed and empowered employees solve problems and make the best decisions. Every step eliminated between issue and resolution saves the company money and improves the customer experience.
Steven Covey said “Seek first to understand, then to be understood”. Though I assess and act quickly, it is imperative to first understand a problem and how it occurred before you fix it. Otherwise, you are just throwing things against the wall to see if they stick.
Throughout my career, colleagues have described me as an insightful problem solver who cultivates organizational efficiency. I implemented new products that met clients’ needs and entered new markets which grew the bottom line over 1200% in five years.
If you ever want to talk about business transformation, strategic leadership or maximizing operational efficiency, I’m only a message away.
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